Experience vouchers and value vouchers in Vienna
Voucher types, handling and validity

What types of vouchers are there and what is the difference? At Wien Adventures you can buy two types of vouchers: the adventure voucher and the value voucher. With the adventure voucher, you choose your adventure in advance. With the value voucher, everything is still open and you can choose from the entire range.

Can I still exchange adventure vouchers? As long as the adventure voucher has not yet been activated, it can be exchanged for a value voucher. This means you can choose from all the experiences again!

What happens if the amount of my voucher does not match the value of the selected adventure? If the value of the voucher is higher than the value of the adventure, you will receive the difference as remaining credit. If the value of the voucher is lower than the value of the selected adventure, you can pay the difference.

Where can I buy vouchers? You can order vouchers online, by e-mail or by telephone.

How do I redeem my voucher?
Activate your adventure voucher at www.wienadventures.at/de/gutscheine - simply follow the steps in the online form
After activation, you will receive the organizer's contact details
Make an appointment - off you go!

How long are the vouchers valid for? 
The paid voucher value is secured for 30 years.

For adventure vouchers there is also a price guarantee for the pre-selected offer for 1 year after issue. After this period has expired, the difference between the current price of the selected offer and the voucher value paid must be settled when booking. ATTENTION: Even with vouchers with a discount or marketing campaigns, the voucher value printed on the voucher counts for the price guarantee and the extension.